Privacy policy
LEAVE LLC
Last Updated: August 22, 2026
1. INTRODUCTION
Welcome to LEAVE LLC ("LEAVE," "we," "us," or "our"). We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit leave.travel (the "Website"), make a purchase, subscribe to our communications, participate in the LEAVE Passport Program, submit photographs or other content, contact us, or otherwise interact with us.
By using our Website, you acknowledge the practices described in this Privacy Policy.
2. WHO WE ARE
The business responsible for the personal information described in this Privacy Policy is:
LEAVE LLC
Oregon, United States
Email: help@leave.travel
We currently operate as an online business and do not list a public customer-service street address on the Website.
3. PERSONAL INFORMATION WE COLLECT
The information we collect depends on how you interact with LEAVE.
A. Information You Provide to Us
When you place or attempt to place an order, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and purchase information
- Information necessary to process returns, refunds, or customer-service requests
- Payment-related information
Payment transactions are processed through Shopify and applicable payment providers. LEAVE does not directly store your complete payment-card details.
You may check out as a guest and are not required to create a customer account to make a purchase.
B. Information Collected Automatically
When you visit our Website, we and our service providers may automatically collect information such as:
- IP address
- Browser and device information
- Operating system
- Pages and products viewed
- Items added to your cart
- Referring websites or search terms
- Dates and times of visits
- Approximate location derived from IP address
- Interactions with our Website, advertisements, and marketing
- Cookie and similar technology identifiers
We may use cookies, pixels, tags, and similar technologies for these purposes.
C. Marketing Information
If you subscribe to LEAVE emails, we collect information such as your email address and information regarding your interactions with our marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.
D. Passport Program and User-Submitted Content
If you participate in the LEAVE Passport Program or another LEAVE community feature, we may collect information that you voluntarily submit, including:
- Your name and email address
- Countries or locations associated with your submission
- Photographs you upload
- Information necessary to verify eligibility for Passport Program milestones or rewards
- Other information you choose to include with your submission
Passport Program photographs may contain your image or the images of other individuals. Please only submit photographs that you have the right to provide to us.
Where clearly disclosed at the time of submission and subject to any required permission or consent, LEAVE may use selected customer-submitted photographs or other content for community, promotional, social-media, Website, or marketing purposes.
Submitting a photograph for Passport Program verification does not, by itself, mean every submitted photograph will automatically be publicly posted. Any applicable permission to reuse or display submitted content will be communicated as part of the submission process or applicable program terms.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process and fulfill orders
- Process payments
- Provide shipping and tracking information
- Communicate about purchases
- Handle returns, refunds, exchanges, and customer-service requests
- Operate and administer the LEAVE Passport Program
- Verify Passport Program submissions and milestones
- Issue eligible rewards or milestone patches
- Display or share customer-submitted content where we have the appropriate permission
- Maintain and improve our Website
- Understand how customers use our Website
- Personalize Website and marketing experiences
- Measure advertising and marketing performance
- Detect, investigate, and prevent fraud, abuse, or security incidents
- Maintain business, tax, and transaction records
- Comply with applicable legal obligations
- Send marketing communications where permitted by law or with your consent
- Respond to questions and support requests
- Protect LEAVE, our customers, and our legal rights
Where applicable law requires a legal basis for processing, we process personal information as necessary to perform our contract with you, comply with legal obligations, pursue legitimate business interests, and/or based on your consent.
5. ADVERTISING AND ANALYTICS
We use third-party services to understand Website activity, measure advertising performance, and market LEAVE.
These may include:
- Google Analytics
- Meta Pixel
- TikTok Pixel
- Shopify analytics and related services
These technologies may collect information about your device, browsing activity, Website interactions, purchases, and other online activity.
Depending on your location, certain uses of this information may be considered "targeted advertising," "sharing," or similar activity under applicable privacy laws.
Where required by applicable law, we will provide mechanisms for you to consent to or opt out of these activities.
6. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and other parties that help us operate LEAVE, including:
Shopify. Our online store is powered by Shopify, which processes personal information in connection with operating our Website, checkout, orders, and related ecommerce services. Shopify itself processes information globally and explains that information may be transferred between regions subject to applicable safeguards.
Payment providers. Payment information may be processed by Shopify Payments and other payment options made available through our checkout.
Shipping and logistics providers. We provide information such as your name, shipping address, email address, telephone number, and order information where necessary to deliver your purchase.
Analytics providers. We use services such as Google Analytics to understand Website performance and visitor behavior.
Advertising platforms. We may disclose or make information available to platforms such as Meta and TikTok to measure advertising, create audiences, and provide relevant advertising, subject to applicable privacy choices and law.
Email and marketing providers. We may use service providers to manage subscriptions and deliver marketing and transactional communications.
Website applications and service providers. We may use Shopify applications and other vendors that provide reviews, customer support, forms, Passport Program functionality, fraud prevention, analytics, and other ecommerce services.
Professional advisers. We may disclose information to attorneys, accountants, insurers, or other professional advisers where reasonably necessary.
Government and legal authorities. We may disclose information where required by law, legal process, court order, or lawful governmental request, or where reasonably necessary to protect our legal rights or the safety of others.
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
7. SALE, SHARING AND TARGETED ADVERTISING
LEAVE does not sell personal information for money.
However, our use of advertising and analytics technologies may constitute "sharing," "targeted advertising," or a "sale" under certain U.S. state privacy laws, even where no money is exchanged.
Where applicable law gives you the right to opt out of such processing, we will provide an appropriate privacy-choice mechanism.
If LEAVE becomes subject to the Oregon Consumer Privacy Act, Oregon consumers may have rights to opt out of targeted advertising and certain other processing. Covered businesses must also recognize qualifying universal opt-out mechanisms, including signals such as Global Privacy Control.
8. COOKIES AND TRACKING TECHNOLOGIES
LEAVE and our service providers use cookies, pixels, and similar technologies to operate the Website and understand how it is used.
These technologies may be used for:
- Essential Website functionality
- Shopping cart and checkout functionality
- Security and fraud prevention
- Remembering preferences
- Website analytics
- Advertising measurement
- Personalization
- Targeted advertising
Where required by applicable law, non-essential cookies and tracking technologies will be subject to appropriate consent or opt-out controls.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.
9. INTERNATIONAL DATA TRANSFERS
LEAVE is based in the United States and sells products internationally.
Your personal information may therefore be processed in the United States and other countries that may have data-protection laws different from those in your country.
Our service providers, including Shopify, may process personal information in multiple jurisdictions. Shopify states that for individuals in the EEA, UK, and Switzerland, information may be transferred internationally using mechanisms intended to comply with applicable data-protection law.
Where required, we and our service providers use appropriate mechanisms for international transfers of personal information.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
- Complete transactions and provide customer service
- Maintain appropriate business and financial records
- Meet tax, accounting, and legal requirements
- Prevent fraud and abuse
- Resolve disputes
- Enforce agreements
- Administer the Passport Program
- Maintain marketing subscriptions until you unsubscribe
- Establish, exercise, or defend legal claims
Retention periods may vary depending on the type of information and applicable legal requirements.
When information is no longer reasonably necessary, we may delete or anonymize it, subject to legal retention requirements.
11. YOUR PRIVACY RIGHTS
Depending on where you live, applicable law may provide rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Obtain a portable copy of certain personal information
- Withdraw consent where processing relies on consent
- Object to or restrict certain processing
- Opt out of certain targeted advertising, profiling, sale, or sharing of personal information
- Request information regarding categories or specific third parties to whom personal information has been disclosed, where applicable
- Appeal certain decisions regarding a privacy request
- Lodge a complaint with an applicable data-protection authority
Oregon's privacy law, when applicable to a business, provides rights including access, correction, deletion, portability, opt-out rights, and the ability to request a list of specific third parties that received personal data.
To submit a privacy request, contact:
We may need to verify your identity before fulfilling certain requests. Where applicable, authorized agents may submit certain requests on your behalf.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
12. EUROPEAN ECONOMIC AREA, UNITED KINGDOM AND OTHER INTERNATIONAL USERS
If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar data-protection rights, you may have additional rights regarding your personal information.
Depending on the circumstances, our processing may rely on:
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests
- Your consent
Where processing is based on consent, you may withdraw that consent at any time, without affecting processing that occurred before withdrawal.
You may also have the right to lodge a complaint with the data-protection authority responsible for your place of residence.
13. CHILDREN'S PRIVACY
LEAVE is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental or guardian authorization where required.
If you believe a child has provided personal information to us inappropriately, contact us at help@leave.travel.
Additional restrictions may apply to the use of minors' information for targeted advertising or other purposes under applicable law. For example, Oregon prohibits covered businesses from using the personal data of consumers known to be under 16 for targeted advertising or profiling as of January 1, 2026.
14. USER-GENERATED CONTENT AND PHOTOGRAPHS
Certain LEAVE features may allow customers to submit photographs, reviews, comments, or other content.
If you submit content, you represent that you have the necessary rights and permissions to submit it and that doing so does not violate another person's privacy, intellectual-property, or other rights.
Where you separately authorize LEAVE to use your submitted content publicly, we may display or reproduce that content on our Website, social-media channels, emails, advertisements, or other promotional materials in accordance with the permission and applicable terms provided when you submit it.
Passport Program verification and permission to use a photograph publicly should be treated as separate concepts. LEAVE may verify a photograph without publishing it unless the applicable submission terms or permission say otherwise.
15. SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Payment information is processed through secure payment providers, and LEAVE does not directly store complete payment-card numbers.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
16. THIRD-PARTY LINKS
Our Website may contain links to third-party websites, social-media platforms, or services.
LEAVE is not responsible for the privacy practices, security, or content of third parties. We encourage you to review their privacy policies before providing personal information.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the Last Updated date at the top of this page. Where required by law, we may provide additional notice of material changes.
18. CONTACT US
For questions about this Privacy Policy, our privacy practices, or to exercise an applicable privacy right, contact:
LEAVE LLC
Oregon, United States
help@leave.travel
CONTACT